Express Care Pack
Extra replacement warranty for Your Synology NAS
Extra replacement warranty for Your Synology NAS
Express Care Pack is paid expansion of standard Synology warranty. Express Care Pack offers a replacement NAS service with Express shipment after hardware NAS issue.
Please contact with Your local Synology Reseller to order Express Care Pack for Your Synology product.
You can also use our e-mail sales@expresscarepack.eu or use below form to contact with us. We will redirect Your request to Your local Synology Reseller.
Remember to register Express Care Pack in 60 days after NAS purchase to activate your Express Replacement Service warranty for Your Synology product. This allows you to receive express replacement for your NAS in case of hardware failure.
Please send following information to register@expresscarepack.eu or use below form to register
your Express Care Pack:
[1] The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product or its related documents (b) has been damaged by service (including upgrades and expansions) performed by anyone who is not a representative of Synology or any Synology Authorized Service Provider; (c) has been in any way misused, abused, or damaged; (d) has been used with items not provided by Synology other than the hardware or software for which the Product is designed; or (e) otherwise fails to conform to the Product specifications and such failure is attributable to causes not within or under Synology’s control. (f) has been tie-in any non-Synology branded hardware products or any software, even if packaged or sold with Synology hardware. (g) Customer disassembles the Product except as authorized by Synology; (h) Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology; or (i) Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party. (j) Any compatibility issues occurred when installing hardware products, software, or components not supported by Synology. (k) product damage caused by accident, fire, liquid contact, earthquake or other external cause. (l) cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (m) serial number has been removed or defaced from Product, resulting in not able to identify.